Privacy Policy
Privacy Policy
This Privacy Policy explains how deulm (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website https://deulm.com and purchase products from us.
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Business name: deulm
Website: https://deulm.com
Email: --
Location: United Kingdom
deulm operates as an online gallery and shop selling ceramic artworks within the UK.
Information we collect
We collect and process the following types of personal data:
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Contact information – such as your name, billing and shipping address, phone number, and email address (for order confirmation and delivery updates).
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Order information – details of the products you purchase.
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Payment information – processed securely through our payment service provider; we do not store full card details.
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Website usage information – collected through cookies and analytics to improve website performance and user experience.
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Marketing preferences – only if you voluntarily subscribe to our newsletter.
How we use your information
We use your personal data to:
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Process and deliver your orders.
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Communicate with you about your purchase or inquiries.
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Improve and maintain our website.
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Comply with legal obligations (such as tax and accounting requirements).
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Send marketing emails only if you have explicitly subscribed to receive them.
We do not sell, rent, or trade your personal information to third parties.
Legal basis for processing
We process your personal data under the following lawful bases:
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Contractual necessity – to fulfil your order or respond to your requests.
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Legal obligation – to comply with UK tax, accounting, and consumer protection laws.
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Consent – when you sign up for newsletters or marketing updates.
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Legitimate interest – to improve our services and protect against fraud.
How we store and protect your data
Your data is securely stored on servers managed by our trusted hosting and payment providers.
We implement technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.
Sharing your data
We only share data with trusted third parties necessary to operate our business, such as:
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Payment processors
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Delivery and courier services
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Website hosting and analytics providers
Each third party processes data in accordance with UK GDPR and only for the purposes required.
Cookies
Our website uses cookies to improve your browsing experience and analyse site performance.
You can adjust your browser settings to refuse cookies, although some website features may not function properly as a result.
For more information, see our Cookie Policy.
Your data rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction or deletion of your data
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Withdraw consent at any time (for marketing emails)
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Object to or restrict processing in certain circumstances
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Lodge a complaint with the Information Commissioner’s Office (ICO)
For any requests, please contact us at @duelm.ldn .
You can find more information about your rights at www.ico.org.uk.
Data retention
We keep your personal data only for as long as necessary to fulfil your order and meet our legal obligations (e.g., for tax or accounting purposes). After this period, your data will be securely deleted or anonymised.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 @deulm.ldn
📍 United Kingdom