Privacy

Last updated: 6 May 2026

Who We Are

This privacy notice explains how Deulm uses personal data when you visit the storefront, contact us, or place an order.

Data controller: deulm. Contact: yosuniiiii0128@gmail.com. Address: 50 Woodstock Grove, London.

Information We Collect

We may collect your name, email address, delivery address, billing address, phone number, order details, correspondence, fraud-prevention information, and information needed to manage returns or customer service.

Checkout, payment, and order processing are handled through Wix. Payment card details are processed by Wix and its payment providers; this storefront does not store full payment card details.

How We Use Information

We use personal data to process and deliver orders, take payment, provide customer support, handle returns, prevent fraud, keep business records, respond to enquiries, maintain site security, and comply with legal obligations.

Lawful Basis

We process order and delivery information because it is necessary to perform the contract with you. We process accounting, tax, and legal records because we have legal obligations. We process customer-service messages and basic site-security information where we have legitimate interests in operating the store and responding to customers.

If Deulm later sends optional marketing emails, those messages will be sent only where there is a lawful basis to do so, and you will be able to unsubscribe.

Who We Share Information With

We share information with service providers where needed to run the store, including Wix for checkout and order processing, payment providers, delivery/courier services, email providers, professional advisers, and authorities where required by law.

Some service providers may process personal data outside the UK. Where this happens, Deulm relies on the provider's transfer safeguards, such as adequacy arrangements or approved contractual protections.

How Long We Keep Information

We keep order records for up to 6 years where needed for accounting, tax, legal, and customer-service purposes. Enquiry messages are kept only for as long as needed to respond and manage the relationship, unless a longer period is required by law.

Your Rights

You may have the right to ask for access to your personal data, correction, deletion, restriction, objection, or a copy of your data. To make a request, contact yosuniiiii0128@gmail.com.

These rights depend on the lawful basis and circumstances of the processing. Deulm may need to keep certain order records where required for legal, accounting, dispute, or fraud-prevention reasons.

Complaints

If you are unhappy with how your personal data is handled, contact Deulm first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

Cookies

The storefront and Wix checkout may use cookies or similar technologies that are necessary to operate the site, remember cart or checkout state, secure the service, and process orders. If analytics or marketing cookies are added later, this notice should be updated and any required consent controls should be added.